Non-E.U. customers – Please Note:
US customer 15 % for DDP , (Delivery Paid Duties) it is calulated at check out .
Norway 25 % for DDP , (Delivery Paid Duties) it is calulated at check out .
For the other countries , Import duties, taxes, and charges are not included in the item price or shipping cost. These are customer’s responsibilities.
It is a good practice to send us an email before you purchase and we can give advice about through our experience
Please check with your country's customs office to determine what these additional costs will be, before deciding ti buy.
In any case we will try to contact you before dispatched
So far we didn't have any problem with extra custom charges on following countries : Canada , Australia
Extra charges on : China
Test our pickups with your gear
We offer 21 days return period in order for you to have the chance to test our pickups with your guitar and your gear. If the pickup does not meet your needs it can be returned for a full refund ( except the shipping cost) within 21 days of delivery.
Shipping Method
FedEx International Priority ( upon request ) with average shipping time 2 - 6 working days for Europe and US, 6 - 10 working days for Australia and Japan.
Warranty
All new pickups are guaranteed to be free from manufacturing defects for a period of two-years. The warranty applies only to the original purchaser. All pickups are thoroughly tested at various stages of the manufacturing process.
We back up any work we do, and want a chance to fix a problem if one occurs.
Returns
We accept returns within 21 days of delivery and we refund all the amount of money except the shipping cost. Refund will take place upon return of the item.